Malbat App Terms and Conditions

1 General Terms & Conditions

Malbat App is an online gaming and betting platform. By using this website or app, you automatically agree to comply with all terms and conditions stated herein. These terms constitute a legally binding agreement between Malbat App and its users.

This document has been written with Bangladeshi users in mind. However, in the event of any dispute, the English version shall be considered the authoritative text.

2 Account Register

To register on Malbat App, the following conditions must be met:

• Age must be 18 years of age or older is required.
• Each individual is only One account can be created.
• The information provided at registration must be complete accurate and genuine is required.
• Registering with false information may result in account termination at any time.
• It is the user's sole responsibility to keep their account password and login credentials confidential.
• Sharing your account with another person is strictly prohibited.

Malbat App reserves the right to reject any registration request without providing a reason.

3 Identity Verification (KYC)

Malbat App follows a KYC (Know Your Customer) process to ensure financial security and prevent fraud. The following documents may be required before processing a withdrawal or for deposits above a certain amount:

• Government-issued ID (NID, passport, or driving licence)
• Proof of current address (utility bill or bank statement)
• Proof of payment method ownership

Withdrawal requests will not be processed until KYC verification is complete. This is in place to protect your funds.

4 Deposits & Withdrawals

Malbat App supports multiple payment methods — mobile banking, bank transfer, e-wallets, and cryptocurrency. The following rules apply to all transactions:

• The payment method used for deposits and the method used for withdrawals Same is recommended.
• Use of a third party's bank account or payment method Strictly Prohibited।
• Withdrawals are typically 24-hour is processed within.
• Minimum and maximum deposit and withdrawal limits are set by the Malbat App.
• KYC verification must be completed before a withdrawal can be processed.
• Malbat App may request additional verification for any unusual transactions.

5 Bonuses & Promotions

Malbat App offers a range of bonuses and promotional offers for both new and existing members. Each bonus comes with its own terms, which are clearly stated in the offer details.

• To withdraw bonus funds, a specific Wagering Requirements must be completed.
• Each bonus can only be claimed once, unless otherwise stated.
• If bonus abuse or manipulation is detected, the bonus and any associated winnings will be voided.
• Malbat App reserves the right to modify or cancel any bonus offer at any time.
• Wagering bonus funds on certain games may be restricted — this will be specified in the offer's terms.

6 Gaming Rules

All games on Malbat App are conducted fairly and transparently. Game outcomes are determined using RNG (Random Number Generator) technology, which is independently audited by a third party.

• In any dispute regarding game outcomes, the Malbat App server log shall be considered final.
• If a game is cancelled due to a technical error, the staked amount will be refunded.
• If a game is interrupted due to a lost internet connection, the outcome will be determined based on the server log.
• Any attempt to circumvent game rules will result in account termination.

7 Responsible Gaming

Malbat App believes gaming is a form of entertainment. We take responsible gaming seriously to help prevent addiction and financial harm.

• Users can themselves Deposit Limit can be set.
• Self-Exclusion: You can exclude yourself from gaming for a defined period.
• Reality Check: You will receive automatic alerts after a set period of time.
• If there is reason to suspect a user is a minor, Malbat App may investigate or close the account.

To learn more about responsible gaming, visit our Responsible Gaming Visit the page.

8 Privacy & Data Protection

Malbat App treats the privacy of users' personal information with the utmost importance. Our full policy on how your data is collected, stored, and used can be found in our Privacy Policy can be found on the page.

• Your information will never be sold or disclosed to third parties sold is not.
• Your information is never shared anywhere without a legal obligation to do so.
• All data is protected with SSL encryption.
• You may request that your data be deleted — however, this will result in your account being closed.

9 Prohibited Activities

Any of the following actions will result in immediate account closure and balance forfeiture:

• Creating multiple accounts under the same identity
• Fraud, deception, or system hacking
• Money laundering or illegal financial activity
• Bonus abuse or systematic bonus hunting strategies
• Harassing or threatening other players
• Using automated bots or software to play games
• Registering using a false identity

10 Account Closure

Users may close their account at any time by contacting support. All pending withdrawals will be settled before the account is closed.

Malbat App may suspend or close a user's account for the following reasons:

• Terms Violation
• Fraud or suspicious activity
• Extended inactivity (more than 12 months)
• Legal or regulatory reasons

11 Dispute Resolution

If a dispute arises, contact the Malbat App support team first. Most issues can be resolved directly through support.

• Dispute window: within 30-day within.
• Malbat App will provide an initial response to disputes within 7 business days.
• Complex disputes may require additional time to investigate.
• If you do not accept Malbat App's final decision, you may seek assistance from an independent mediator.

12 Right to Amend Terms

Malbat App may update these terms and conditions, in part or in full, at any time. Registered members will be notified of significant changes via email or through the platform.

Continued use of the Malbat App after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.